A point in the right direction

Hi All

Yes I’m a first time user and so a little overwhelmed by all the info on this site. I have a few technical issues I am seeking some help with and am wondering if anyone can point me in the right direction. ie which forum can I ask my questions on?

I’ve tried posting under technical support but am unable to do so.

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Reporting Fraud

I’ve had very few fraud cases over the years, but I’ve had two fraudulent customers in recent times. Is there some place to report these sorts of folks to help other web hosts avoid getting stuck with them? Perhaps someplace I should also be checking before I sign up clients?

Thanks,
Tim

Common Customer questions & help desk issues

What are some common customer questions and help desk issues you have come across frequently during your time as a hosting provider? Any that threw you for a loop?

Should I oversell?

So many company’s are doing it, that I can’t even advertise my company without others on top of me offering unlimited space. What do you think about this?

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KRYPT.com | Top quality Core2Duo’s starting at $84.95! | Sign up now!!

KRYPT.COM has the following high performance and high bandwidth server packages. All ports are switched 100Mbps DEDICATED ports so you get get line rate. We use Tier 1 providers like Time Warner, Tiscali, Telia, Hurricane Electric, Limelight and Savvis.

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Windows 2003 ($15 license fee) or CentOS 5
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3 IP’s

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Resellerclub issue

Hello. We have a reseller account on Resellerclub. We cannot access to control panel for hours(connection is busy). Has anyone same issue? Do you know what is the reason of this problem?

Reseller with serverall DC?

I need account reseller with several DC (easyly choose on create account)…I know hostnine have tons of DC…Do you advice me ?
Thanks

The Best Reseller?

I’m looking for allot of bandwidth and storage. My goal is to have t to where my clients can sign up instantly without having me manually do anything.

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